Adventure Travel Consultant

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2019-07-17 12:29:591970-01-01 Travel Futures
Job Type Permanent Full Time
Area Hampshire & Isle of White, UKSurrey, UKBerkshire, UKSouth West London, UKWest London, UK
Sector Customer Service & Customer RelationsReservations & Travel ConsultancyGraduate
Salary Up to £21K plus incentives
Start Date
Advertiser Richard Ennis
Job Ref 2488i
Adventure Travel Consultant– Farnborough – Up to £21K plus incentives  
  • Adventure Travel Consultant is required by a well-known Tour Operator that specialises in adventure travel
  • Providing Customer Service, selling travel packages, with the responsibility for all aspects of the end to end booking journey as the single point of contact
  • Good opportunity for someone wanting to pursue a career in a travel industry
  • Excellent opportunity for overseas travel and great adventure travel discounts
Key Responsibilities for the Adventure Travel Consultant:
  • Understanding customer needs and selling them the right adventure travel experience
  • Communicating the features and benefits of the product
  • Adapting our sales process, maximise sales opportunities via all channels and consistently achieve sales and service targets and KPIs
  • Promoting additional services in order to maximise the generation of additional revenue for the business
  • Using your own travel experience to assist with customer queries and seek to understand each customers travels’ needs
  • Handle incoming requests from customers and ensure that requests are resolved in a calm and professional manner
  • Executing all assigned tasks efficiently, ensuring team targets and KPI’s are met
Key Skills for the Adventure Travel Consultant:
  • Frontline telesales or customer service experience
  • A passion for adventure travel, and travel industry experience a bonus
  • A flexible attitude in the undertaking of all tasks is paramount
  • Proven results in maximising sales in a target driven, dynamic work environment as well as detailed understanding of the sales and booking process are desirable
  • Extensive travel experience within a geographical area
  • Have excellent verbal and written communication skills with strong sales conversion skills
  • Energetic, enthusiastic and a strong desire to exceed customer expectations
  • Have the ability to multi-task within a busy team, prioritising and organising workload
  • Accuracy, quality and excellent attention to detail are paramount
To apply for the Adenture Travel Consultanvt position please click on the link below and apply with Travel Futures
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