Operations Executive

2019-05-07 11:48:032019-05-24Travel Futures
Job Type Permanent Full Time
Area Central & City, UKSouth West London, UKWest London, UKNorth West London, UKNorth London, UKEast London, UKSouth East London, UK
Sector Administration & Operations
Salary Up to £30,000 plus bonus & benefits
Start Date
Advertiser Richard Ennis
Job Ref 1901
Description
Operations Executive – SW London - Up to £30,000 plus bonus & benefits
  • Immersive role as an Operations Executive working with suppliers and closely with Product.
  • Global Multinational Multiple Award Winner with excellent career development and opportunity
  • Industry leading benefits and salary package, with excellent opportunity to travel overseas
  • Ideal next step with more responsibility for an experienced travel professional
  • Relaxed, yet professional work environment in hip location
  • Excellent benefits package with a strong social scene
 
The key responsibilities for the Operations Manager are:
  • Responsible for the operations of some escorted group tours
  • Negotiating with ground handlers to contract services at competitive prices
  • Liaising with ground handlers with regards to allocations, rooming requirements and any additional services required
  • Ensuring standards of safety and quality are adhered to in all aspects of tour operation
  • Creating client literature and maintaining the accuracy and effectiveness of all such documentation including tour itineraries, pre-departure information
  • Dealing with client enquiries with knowledge and politeness by phone/email or in person
  • Helping out at trade shows and slide shows
  • Managing any operational & crisis issues whilst tours are on the road
 
The key skills required for the Operations Manager are:
  • A passion for travel and an acute understanding of the often-complex nature of adventure travel organisation
  • Ability to set and work to deadlines.
  • Good knowledge of travel geography, itineraries and visas.
  • Attention to detail, ability to plan ahead.
  • Customer service capabilities, able to deal with a variety of clients.
  • Excellent telephone manner, with excellent written and spoken English.
  • Understanding of what the adventure/cultural traveller wants to experience.
  • General knowledge and keen interest in travel
 
To apply for the Operations Manager position please click on the link below and apply with Travel Futures.
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